- customer satisfaction is our starting point and end-result!
All staff of continuous improvement is the eternal pursuit! --
Objective: to fully meet customer demand, customer satisfaction!
Responsibilities: responsible for after-sales service of the company products of after-sales service, providing customers with equipment spare parts, spare parts and technical advisory work. Responsible for arranging and organizing technical training to customers.
To provide the required parts and spare parts, and use maintenance advice.
A. send professional and technical personnel to provide clients with equipment use, maintenance, on-site guidance.
"Regular and irregular inspection on the customer's equipment.
Establish special customer information and records, and included in the monthly review.
Listen to customer comments and requirement, improve and update products is our eternal pursuit.
Product is abnormal, after receiving information, 24 hours to make a solution for the customer.
The service attitude, provides the high quality of service, adherence to after-sales service discipline; In addition to work, don't allow any individual request to the customer. If found will deal seriously with!
Business pursuit - fine power, satisfied with the world
Business rules - based on guest to xinli
Business motto - the customer's demand is our pursuit
Quality consciousness - heavy customer, improvement, innovation, brand